A few years ago, we did a series on maximizing your value at each stage of your CTRM journey. A lot has changed since then including COVID-19, increased remote work, administration changes, volatile markets and even war. We are going to give an update to that series that includes 3 tips at each one of the stages of the CTRM journey in our new climate. The series has both a video and podcast option. 

The last stage of the journey is the optimization stage. By this stage, the system is live and users are stabilized. So now what? What's left to do? August-Al-Uqdah, Partner, explains how their is a real mindset shift in this phase. We are focused less on big gains that we were in earlier stages and more on incremental improvements. Small adjustments can make big shifts collectively. We need to go back to the assessment stage and validate that we met the original goals. We are also ready to slow the maintenance pace down to something that is comfortable for the team. Here are the 3 tips in the optimization stage: 

1. Adopt mindset of continuous improvement 
2. Validate the business case
3. Normalize around a stabilization pace

Listen to the full recording here:

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